The one area that many managers dread is holding ‘Difficult Conversations’. 

Conversations that managers would consider ‘difficult’ include dealing with unacceptable behaviour, announcing unpopular decisions, or discussing issues such as appearance or personal hygiene.

Chances are you will need to have these conversations many times in your career as a manager, and it’s important that you are equipped with the skills to handle these situations effectively. 

Your Outcome

Plan and prepare for difficult conversations and feel more confident in your ability to manage these effectively.  Avoid unresolved issues escalating into full blown conflict. Gain the credibility of your team and enhance the relationship you have with your direct reports.


Book your Free Exploratory Session

This free Zoom Video Conference or Telephone session lasts approximately 20 minutes

We realise that working with a coach is a big deal.

You need to build trust in your coach and we need to be sure that we can help you. During this 20-minute call, we take time to understand your current situation and what you would like to achieve from your Masks and Mirrors learning programme.

This is not a sales call; it’s an opportunity for us to understand your personal challenge(s) and identify whether our services are suitable for your situation.

Your outcome:

A shared understanding of the benefits of working together and an agreement on the way ahead. If this means working together, then great, if this is not right for you, we will understand and thank you for your valuable time.

This module contains:

2 x Downloadable learning activities

2 x 60 minute remote coaching sessions with your Personal Coach

time to talk
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